Shipping & Returns
We understand the complexities of skincare and are dedicated to ensuring your satisfaction with Subtle Bodies products. Establishing a consistent skincare routine is essential to achieve optimal results with our natural products, keeping in mind that individual experiences may differ. While some may observe immediate transformations, it is recommended to allow up to 2 weeks for your skin to fully adapt to our formulations.
Please note that due to the fresh, made-to-order, and personalized nature of our products, we are unable to accept returns or exchanges. Our commitment to quality means that each bottle leaving our studio receives meticulous care and attention, and we are unable to offer the same return policies as larger, mass-market brands.
In our efforts to minimize waste and consider the non-resellable nature of skincare items once opened, we strongly encourage you to email us at firstname.lastname@example.org. Our experts are here to provide personalized guidance and help you find the best skincare regimen for your specific needs. We want you to feel confident and supported throughout your purchase journey.
If you suspect a defect in your product, please email email@example.com with your order number, the name associated with your order, and a detailed description of the issue. We will promptly respond via email with the necessary steps to address the situation.