Subtle Bodies
Frequently asked questions
We address common questions and share insights into our commitment to holistic beauty. Learn more about our unique approach, the benefits of ozonated skincare, and how Subtle Bodies products can transform your routine.
- What makes Subtle Bodies products unique? At Subtle Bodies, we pioneer the fusion of traditional skincare with the transformative power of ozone. Our products are handcrafted in small batches at our Los Angeles Skin Lab, combining ozonated ingredients with carefully selected botanicals. Each formula undergoes an artisanal process where we infuse organic oils with ozone for 7-14 days, ensuring maximum potency and efficacy.
- What are the benefits of ozone in skincare? Ozone, or activated oxygen (O3), offers multiple benefits for skin health. It increases oxygen delivery to skin cells and promotes natural healing and regeneration. The activated oxygen provides powerful antibacterial and antiviral properties while helping to detoxify and purify congested skin. Additionally, it supports collagen production and skin firmness while assisting in reducing inflammation and redness.
- Are your products suitable for all skin types? Yes, our products are formulated for all skin types, including sensitive skin. Our ozonated formulations work with your skin's natural processes, helping to balance and restore its optimal condition. Please reach out to us with any questions on choosing products.
- What is the distinctive scent in your products? The unique scent in our products comes from ozone - similar to the fresh, crisp smell you might notice after a thunderstorm or near the ocean. While this scent can be distinctive, it signals the presence of activated oxygen working to benefit your skin. For those sensitive to scents, we offer fragrance-free options.
- How should I store my Subtle Bodies products? For optimal potency, store products in a cool, dark place away from direct sunlight and keep at room temperature or refrigerate for extended shelf life. Ensure containers are tightly sealed after each use. For maximum potency, refrigerate ozonated products for up to 2 years. At room temperature, use within 6 months of opening.
- How long will my products last once opened? Most products should be used within 6 months of opening. Refrigerated ozonated products maintain potency for up to 2 years. Color changes in the ozonated oils may occur over time due to the purifying force of the ozone.
- Can I combine your products with other skincare brands? Yes, our products can be safely combined with other skincare products. However, we recommend introducing new products gradually and performing a patch test when combining products. Be mindful of active ingredients to avoid over-stimulating the skin, and start with fewer products, adding more as needed.
- Are your products natural and organic? While we thoughtfully select our ingredients and prioritize mindful beauty practices, we don't classify ourselves as a natural or organic brand. We believe in combining the best of science and nature to create effective products that align with our values. Our formulations include both naturally-derived ingredients and safe synthetic ingredients that have been carefully chosen for their performance, stability, and benefits. This balanced approach allows us to create products that deliver results while maintaining our commitment to mindful beauty practices. Our formulations place special emphasis on organic ozonated olive oil as a base, carefully selected botanical extracts and essential oils, with no unnecessary fillers and minimal, clean preservation systems.
- Are your products safe during pregnancy? While our products contain natural ingredients, we recommend consulting with your healthcare provider before use and being extra cautious with new products during pregnancy. We suggest starting with our gentlest formulations and performing patch tests before regular use.
- Why do you use ozonated olive oil in your formulations? We choose organic olive oil for ozonation because it has excellent ozone-carrying capacity and contains beneficial fatty acids and antioxidants. It provides natural skin-nourishing properties and creates a stable, effective delivery system for ozone while penetrating deeply without clogging pores.
- Where do you ship to? We currently offer domestic shipping throughout the United States. All orders ship from our Los Angeles facility, with free shipping on orders over $150.
- How long does shipping take? We aim to process orders within 1-3 business days. Delivery times will vary based on location. Standard shipping typically takes 5-7 business days. Processing times may increase during peak seasons and holidays. Order confirmation emails are sent immediately after purchase.
- What's your return policy? Our natural, personalized skincare products typically show optimal benefits within 2 weeks of consistent use, though results vary by individual. Due to the fresh and customized nature of our products, we cannot accept returns or exchanges. However, our commitment to your satisfaction remains strong – if you need product recommendations, guidance on establishing a skincare routine, or have concerns about a possible defect, our experts are here to help. Simply email hello@subtlebodies.co with your order details and specific concerns, and we'll respond promptly with personalized support. We want you to feel confident in your skincare journey with us.
- Do you track orders? Yes, we provide a tracking number with every order and automated shipping updates via email.
- What are your sustainability practices? Our commitment to sustainability includes small-batch production to minimize waste, handcrafted products in our LA Skin Lab, sustainable sourcing of ingredients, and a focus on minimal, recyclable packaging.
- Is your packaging recyclable? Yes, we prioritize eco-friendly packaging through recyclable glass containers and minimal plastic usage. Our soapstone containers are specifically designed for reuse.
- How can I reuse or recycle my Subtle Bodies containers? Our containers, especially our signature soapstone jars, are designed for reuse. They can be thoroughly cleaned after use and are perfect for storing small items or repurposed for home décor.
